Cancellation policy
Order changes and cancellations
You can change or cancel an order free of charge until it ships. After it ships, the 60-Day Off-Season Guarantee in our Returns, Refunds & Shipping Policy applies.
One-time purchases
Mousaway Off-Season Pouches are sold as one-time purchases. You are not enrolled in a subscription when you order.
How to cancel
Message us through Whop support chat: open our support page on Whop and sign in with your email, Google or Apple to start the chat. If you have ordered, the chat is also in your Whop account, next to your Mousaway order.